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Reviews

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Contact us today on 07459 059 006 or email us at info@bouncecraze.co.uk
Areas we cover: Durham | Sunderland | Newcastle | Hartlepool | Peterlee | Seaham | Washington | Chester-le-street | Bowburn
We rely on customer feedback to improve our services, which helps us ensure we're the best bouncy castle and party hire company in our local area. Read some of the reviews we've received from satisfied people in Sunderland, Newcastle, Durham and throughout the North East below!
If you want to leave us a review yourself, check us out on Facebook. To see how to speak with us directly, take a look at our contact page.

Recent Reviews on our Google Places listing

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steven scott

25th October 2025

5/ 5 after 55 reviews

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5

What a wonderful service yesterday for our little boys 4th birthday. We ordered the monster truck castle for his hot wheels party. Both lads who came to set up the castle were lovely friendly and knowledgeable. They arrived perfectly on time to assemble and take down and took time to engage with our little one who was interested in watching them put the castle away. We would definitely recommend this company and will absolutely be booking again with you guys ! Thankyou one again !

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5

Thank you so much for providing this castle yesterday for my son's 4th birthday! he was adamant he wanted a pirate themed castle and you did just the job, it was absolutely fantastic.

Everything was great, the communication when booking, the timeliness on the day.

i will 100% rebook again xx

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Really easy to deal with, good communication, good price and would recommend to anyone looking to hire! Thanks!

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Absolutely brilliant service. Phoned last minute and met every standard what a brilliant company. Staff are brilliant and go above and beyond. Great prices and castles are spot on. Thankyou so much 5 star from me ⭐️ ⭐️⭐️⭐️⭐️ highly recommend.

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Had the Flamingo Bouncey castle at my daughters party today. Could not fault the team, from ordering, to checking what we needed on the day. The team that set up. Here on time, really helpful and friendly, fully cleaned the castle prior to leaving, so it was spot on for the kids.

Kids had a great time and I would certainly recommend for anyone looking to hire a castle.


Thank you for the great service.

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4th Birthday party for our little boy on Saturday had the peppa pig bouncy castle, kids loved it. Gorgeous day from start to finish, very professional! Thank you guys!

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Class service from delivery to collection

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Had the Flamingo Bouncey castle at my daughters party today. Could not fault the team, from ordering, to checking what we needed on the day. The team that set up. Here on time, really helpful and friendly, fully cleaned the castle prior to leaving, so it was spot on for the kids.

Kids had a great time and I would certainly recommend for anyone looking to hire a castle.


Thank you for the great service.

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Had the Flamingo Bouncey castle at my daughters party today. Could not fault the team, from ordering, to checking what we needed on the day. The team that set up. Here on time, really helpful and friendly, fully cleaned the castle prior to leaving, so it was spot on for the kids.
Kids had a great time and I would certainly recommend for anyone looking to hire a castle. Thank you for the great service.

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Can't thank Dan and the rest of the team enough today, only booked in at half 8 this morning, straight up no fussing about forms signed and on the way they went, come back when party finished and left everything how it should of been definitely 100% recommended⭐️⭐️⭐️⭐️⭐️

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Absolutely outstanding service, will never go with anyone else for a bouncy castle, booked through the summer holidays and he was there within two hours on the same day to set it up for us. Booking again for my daughter’s birthday next week. !!

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Quick delivery and was really helpful whenever we weren’t sure how to put up the bouncy castle. Good pricing and communication too :)

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What an amazing time we've had in the gold disco nightclub. This looks bigger and better in real life and comes ready with music, lights and smoke machine. Best l've seen about and enjoyed by all.

Nothing was a bother putting it up and a professional

service. Highly recommend

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Second time I've used Bounce craze. 100% will be using again. The bouncy castle was sparkling clean.

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First time we have hired a bouncy castle and will definitely be using Bounce Craze again. It was so easy to book online, received confirmation straight away and communication was great throughout. We hired the Peppa Pig bouncy castle to celebrate our daughters birthday and the kids absolutely loved it, having hours of fun. Can not recommend this company enough, service was 10/10.

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1000% recommend! | rang Dan for a last minute bouncy castle and within an hour he was setting the bouncy castle up! I will deffo be using him again when I need a bouncy castle! Kids loved it and tired them self’s out🥰

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Dan is a pleasure to deal with 100% recommend anyone looking to book

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Today we hired the Peppa Pig bouncy castle from Dan. All I can say is the service we received from him was outstanding can't thank him enough. 100% recommend and will definitely be using again.

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rang dan from bounce craze and with in 2hours he was there and setting it up everything was very clean and tidy, very professional and polite I couldn't recommend him enough to anyone that's looking for this service 👍

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I would definitely recommend this company. I managed to hire a bouncy castle very last minute and we also had it for an extra hour free of charge. Can’t wait to receive the next bouncy castle in August 🙂

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Excellent service and most of all great fun for our u13 football team

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We hired the Unicorn bouncy castle, ball pit and soft play for my daughter's birthday party . The service was excellent, good communication, prompt and a quick set up. Would highly recommend, thank you again :)

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Hired the paw patrol castle for my daughters party and was really happy with everything. Bouncy castle was really clean and in good condition, arrived on time and set up quickly. I would definitely use again and highly recommend!

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We couldn’t recommend this company enough! We have used Dan on so many occasions from our wedding to birthdays! Always great service and reliable.

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5 star service all round. Highly recommend and will be using again. Booked the Avengers bouncy castle with slide. Professional from start to finish.

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Amazing from start to finish my little boy had a lush birthday I can't thank Dan enough I would highly recommend and I would definitely use bounce craze again. Top notch service

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Great service and very friendly, will be hiring again ☺️

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Highly recommend. I was let down by my orginal bouncy castle, bounce craze saved the day. They were friendly and polite from the start and brilliant with the kids that wanted to help set up. This is definitely the only company i will be using from now. Thank you so much.

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We hired a bouncy castle for my disabled son’s birthday. Dan kindly advised us on what would be suitable for my son and he absolutely loved it. I would definitely recommend bounce craze as they are so friendly and professional and I will definitely be using them again. Five stars all the way

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Amazing service, reasonably priced would highly recommend. hired for the weekend for 13th birthday she had an amazing time

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I hired the inflatable nightclub for my husbands suprise birthday party. The nightclub was delivered on time and was set up very securely due to it being a windy day. It didn't budge. Everyone had such a good time with the music and disco lights, perfect for adults and kids. Collected spot on time the following day. Excellent service, would definitely recommend and use this company again. 😃

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Brilliant!
Arrived promptly to set up and everything went smoothly. Was a bit nervous booking online for the first time but 100% will use this company again if I need another bouncy castle!
Made my little girls christening special and all the kids loved it! ❤️

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Dan and his team are amazing! Managed to get me a bouncy castle at the VERY last minute and saved the day! Friendly staff and very quick service. Would highly recommend Bounce Craze. Thanks again. 🙂

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Bounce craze is amazing! We hired the disco dome for my mams hen party, the lights were amazing and speaker was very loud! We had a lot of laughs throughout the day/night. Customer service was outstanding, would defiantly use again and recommend to everyone

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Great service, reliable and friendly to deal with. Highly recommend

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Highly recommend this company.
After being let down on the morning of my sons 6th party, I rang at least 30 companies but this one saved the day. Ty had the best day, thank you so much x

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Thank you for your excellent service providing a Star Wars bouncy castle with slide at short notice . Delivery and collection times were spot on and the children were entertained all afternoon. Definitely recommend

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We have had a great day with the superheros bouncy castle, great service start to finish. Lovely bloke. Thank you Also the bouncy castle was greeted by a super special guest of Hulk himself. Who couldn’t help but pose for a few photos during his bounce time!

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Brilliant services. Great fun had by all. The bouncy castle came and was spotless on arrival. Would definitely recommend this company to anyone

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Would 100% use again. Easy to book and great communication throughout. The castle was very clean. The kids really enjoyed it.

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Absolutely amazing service tofsy from Bounce Craze for my daughters 4th birthday!! Even with the scenario with the princess bouncy castle ripping!! Definitely recommend, so professional, fast and efficient.

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Fantastic company to deal with. Really flexible with times, great communication and friendly service. Can't recommend highly enough-will definitely book with you again in the future!

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Thank you again for the amazing service I received, booking was straight forward, castle came on time clean and the communication was very professional, 2 tired and exhausted boys later would highly recommend 100% will be rebooking again.

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Absolutely amazing customer service, kind and friendly staff, they really helped me out at the last minute. I cant recommend them enough, they will be my go to for every future event, thank you bounce craze.

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brilliant company and the bouncy castles are fantastic we had the princess slide one

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would recommend anyone to go here as they really flexible with times and I got mine a day early with no extra cost. kids loved it thanks.

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Fantastic service and bouncy castle. Thank you so much, some v happy children here! X

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would highly recommend bounce craze hired the multiplay castle for my daughters birthday party and they had the best time. really clean and the lad was so friendly. booking again!

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Amazing service from start to finish. We hired the disco/music bouncy castle, it was brilliant especially when it got dark. Everyone loved it! Will definitely be hiring again. Highly recommend ⭐️⭐️⭐️⭐️⭐️

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Saved the day for last minute hire!
5 stars kids had fabulous time thank you !
will definitely be using again in the future. Thank you.

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Amazing today for our daughters 1st birthday really recommend Bounce Craze for their entertainment, the soft play was great for all the kids too and the bouncy castle is stunning and lots of fun. Looked great for pictures and the kids loved it ! Thank you 5* from me!

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Thank you so much for today, we had a bouncy castle booked through somewhere else for our annual Christmas party and it was to big, literally rang and he was there within a hour with 2 bouncy castles… 16 very happy children today

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Excellent service. I would highly recommend. The kids loved it.

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Fantastic service. With only a few days notice. Arrived set up then came back on the night and collected, very reasonably priced. No hassle at all. Very clean, nice new castle, will definitely use again.

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After been let down on the day bounce craze stepped in and rescued a little girl's 5th birthday. fantastic service and will be used again. thankyou